Easify Technologies Terms & Conditions

These terms cover project work with Easify Technologies: design, development, SEO, content and marketing. If you are here about Easify AI, the SaaS product, you want the Easify AI terms instead.

1. What this document is, and what it is not

Every project we take on is set out in a proposal or statement of work that names the scope, the price, the timeline and the people. That document is the agreement. This page holds the terms that apply to all of our project work and would otherwise have to be repeated in each one.

Where this page and your signed proposal disagree, the proposal wins. That includes anything it says about payment terms, ownership, jurisdiction or liability. If your proposal is silent on something, this page fills the gap.

2. Quotes and estimates

A quote is valid for 30 days unless it says otherwise, and it is priced against the scope described in it. A fixed price stays fixed for that scope. When the scope changes, and on most projects it does, we tell you what the change costs before doing it, in writing, and you decide. We do not bill for work you have not agreed to.

Where we give a range rather than a figure, the range is our honest read of the uncertainty and not an opening position.

3. When work starts

Work starts when you have accepted the proposal in writing and the first payment has cleared. Written acceptance includes email. We will not begin on a verbal go-ahead, because the point of the proposal is that both sides are looking at the same scope.

4. Fees and payment

• Projects are normally invoiced in stages, set out in the proposal. A deposit is payable before work begins.
• Retained work, including SEO and marketing, is invoiced monthly in advance.
• Invoices are due within 14 days of the invoice date unless the proposal says otherwise.
• Prices exclude any tax, duty or bank charge that applies to your jurisdiction or ours.
• We may pause work on an account more than 30 days overdue. We will tell you before we do, and restarting may mean waiting for a slot.

Third-party costs, such as hosting, domains, stock imagery, paid media budget and software licences, are yours and are either billed at cost or paid by you directly. We will always tell you which.

5. What we need from you

Most projects that slip do so waiting on something. To keep that visible rather than implicit:

• A single person who can decide. Consolidated feedback from a named contact, rather than conflicting notes from several people.
• Content, access and credentials when the schedule says they are needed.
• Feedback within five working days of us asking for it. Longer is fine, and it moves the timeline by the same amount rather than compressing the work that follows.

You confirm that any text, image, logo, font or data you give us is yours to use, or that you hold the licence for it. We are not in a position to verify that and we rely on you for it.

6. Revisions

Each proposal states how many rounds of revision the price includes, and what a round means. Revisions inside the agreed scope are part of the price. A change of direction after a stage has been approved is new work, and it is quoted as such before it starts.

7. Timelines

Dates in a proposal are our genuine estimate and depend on the two things in section 5. We will tell you as soon as we know a date is at risk, rather than at the point it is missed. We are not liable for delay caused by late materials, late feedback, or a third party we do not control.

8. Ownership of the work

On final payment, the deliverables are yours. That covers the designs, the code we wrote for you, the content we produced and the accounts we set up in your name. Ownership transfers when the project is paid in full, and not before.

Three things sit outside that transfer, and it is better to be plain about them:

• Third-party components. Open-source libraries, themes, plugins and fonts stay under their own licences. Your project inherits those licences; we do not own them and cannot assign them.
• Our own tooling. Internal libraries, build scaffolding and working methods we bring to every project stay ours. Nothing we reuse contains anything specific to you.
• Anything unpaid. Work that has not been paid for remains ours.

We would like to show finished work in our portfolio and to name you as a client. If you would rather we did not, tell us and we will not. Nothing confidential goes in either way.

9. Third-party services

Projects usually depend on services we do not run: hosting, payment processors, analytics, email delivery, APIs. We will choose sensibly and set them up properly. We are not responsible for their outages, their pricing changes, or their decisions to alter or withdraw a feature.

10. Confidentiality

Each side keeps the other's non-public information confidential and uses it only for the project. That survives the end of the engagement. It does not apply to anything already public, anything either side already knew, or anything a court or regulator requires us to disclose.

11. Support after launch

Every project includes a defined period after launch during which we fix defects in what we built, at no cost. The length is in your proposal. A defect means the work does not do what the approved scope said it would. New features, content changes and third-party breakage are not defects, and we are happy to quote for them or to cover them under a maintenance retainer.

12. Warranties and what we do not promise

We will perform the work with reasonable skill and care, to a professional standard.

We do not promise a specific commercial result. That matters most in search and marketing, where outcomes depend on competitors, on platform algorithms and on your own market. We will tell you what we expect and what we are measuring, and we will report honestly against it. Anyone who guarantees you a ranking is either guessing or misleading you.

Beyond what is stated here, and beyond any right you have under law that cannot be excluded, the work is provided without further warranty.

13. Liability

Neither side is liable to the other for lost profit, lost revenue, lost data or indirect or consequential loss.

Our total liability for any claim arising out of an engagement is limited to the fees you have paid us for that engagement. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that law does not permit to be limited.

Under review. The cap in this clause is expressed as a multiple of fees rather than a figure, pending legal review. Your signed proposal governs if it states something different.

14. Ending an engagement

Either side may end an engagement with 30 days' written notice. On a retainer, the notice runs to the end of the following billing period.

If you end a project part-way through, you pay for the work completed and for anything we have committed to on your behalf. We will hand over what exists, in a usable state, along with the access you need to continue elsewhere. We do not hold work hostage.

We may end an engagement immediately if an invoice is more than 60 days overdue, or if we are asked to do something unlawful.

15. Force majeure

Neither side is in breach for a delay caused by something genuinely outside its control. The obligations pause rather than disappear, and either side may end the engagement if it goes on for more than 60 days.

16. Governing law

The governing law and the courts that have jurisdiction are those named in your signed proposal.

Under review. This clause defers to the proposal deliberately, because it is a question for a lawyer rather than for a website. It will be replaced with a specific jurisdiction once that advice is in.

17. Changes to these terms

We may update this page. The version that applies to your project is the one in force on the date your proposal was accepted, and we keep the earlier versions. Changes are not retroactive.

18. Questions

Write to contact@easifytechnologies.com and ask. If a clause here does not work for your organisation, say so before you sign rather than after. Most of them are negotiable.